Shelter (Plymouth and Devon)

Home is a human right. It's our foundation, and it's where we thrive. Yet, every day, millions of people are devastated by the housing crisis.

We exist to defend the right to a safe home. Because home is everything.

How we can help you

Advice and guidance

• Call our emergency national helpline 0808 8004444 during opening hours if you are homeless, have nowhere to stay tonight, are worried about losing your home, or are at risk of harm or abuse in your home.
• Our online advice can help you with your housing rights and the next steps to take in your situation.
• Use our webchat if you need help taking the next steps or prefer not to call.
• Use the Plymouth walk-in service if you need face-to-face support. This service is available Mondays and Thursdays from 10am to 12pm.

Our Legal Aid legal service

Our legal team can help you if you are eligible for Legal Aid, for example, if you need to go to court about a housing problem or to challenge a council's homelessness decision.

To speak to the legal team, you will need to make an appointment. To make an appointment with the legal team in Plymouth, please call 0344 515 1880 between 9:30 am and 6 pm, Monday to Friday. This number is for new legal appointments only.

Got a housing problem?

We can help. Understand your rights and get the support you need.

• Homelessness advice
• Private renting
• Eviction
• Benefits and money problems
• Repairs and housing conditions
• Mortgage arrears and repossession
• Tenancy deposits
• Council housing

Is the information correct?

Let us know if the information on this page is wrong and needs to be updated.

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