Havencare Homes and Support

Havencare support

If you are a person who has a diagnosis of a learning disability or other support needs that we can help with, one of our aims is "support for the life you choose."

We see every person for their potential, not their historical labels that may have been the product of trauma, bad experiences, and not being understood.

We also help wider support networks, including families and communities, to enable people to reach their potential and live their lives through opportunity and choice.

How does Havencare support you?

We focus on living life, not just safe existence. We help people to learn the skills they need to be in control of what they do, experiencing happiness in whatever way they choose.

We understand that distressed behaviour can be caused by previous traumas. We learn as much as we can to support people when they might be upset, scared, in pain or feeling out of control. We see all behaviour as communication. We focus on the reasons for distressed behaviour, rather than the behaviour itself, and then we work to support the unmet need being communicated.

Sometimes an individual might not know how, or be able to tell us how they are feeling in a way we understand, so we work hard to connect with and learn their communication that may be without words.

What support does Havencare provide?

We do not stop at being truly person-centred, as we strive to be person-led. From around-the-clock intensive care and support to enabling people to achieve specific goals, we strive to deliver just the right support at just the right times.

One-to-one support

We deliver support for all health and social care assessed eligible needs.

Some people need one-to-one support 24/7, and some people need a few support hours a week for specific reasons. One-to-one support helps to meet health and care needs, provide opportunities to learn skills, and make choices to enjoy life experiences and reach personal goals.

Shared support

Sometimes support can be shared between people who live together and people who enjoy the same activities.

We help people (and their advocates) to understand their personal budget for support and how it can be spent to maximise time for the things you enjoy while never losing the support for the things you need.

Overnight support

We understand that some care requirements don't stop overnight. Our 24/7 services include "sleeping-in" and "waking-night" support depending on assessed eligible needs. Sleeping-in support is where staff stay overnight in a guest room and can be woken to provide help and support for those "just-in-case" moments. Waking-night support is where staff stay overnight and are awake all night to provide regular help as needed.

Support anywhere, anytime

Part of our ethos is about enabling people to live their lives to the full. This means we understand that people need support that moves with them in the world. From home to holidays, from sea to countryside, from cinemas to shops to the gym, and more! With travel by walking, cars, buses, trains and planes, our dedicated support teams help people see opportunities, share experiences, gain independence and live the life they choose.

Hub support

Hub support is essentially "in the background." When people live connected to a support hub, there are staff present in the background to help people feel safe and provide support as-and-when needed. This complements one-to-one and shared support as it provides people with more potential for independence but with the comfort of knowing someone is there if needed. Hubs are also great places for activities, socialising, and sharing.

Housing support (for our tenants)

Housing support is a separate service provided by Havencare Homes for our tenants. If eligible, tenants of Havencare Homes can receive extra support from housing officers to help manage the responsibilities of their tenancy. Housing support often includes "tenancy clinics" where tenants are visited and help is given on how to stay safe, secure, and happy in their home.

Havencare homes

Who owns the homes we provide?

​Registered social landlords and private landlords trust us with their properties, providing a long-term opportunity that makes a real difference to people's lives.

We also have our own small housing portfolio, investing what we can of our charity funds to help find homes for people.

What types of homes does Havencare help to find?

Finding the right home is the foundation for leading life through opportunity and choice. There is no "one size fits all." We believe every person can have the opportunity and choice to live where, withwhom, and how they choose.

Your own space

Living in your own home (big or small) might be just what you need.

If you like your own space, decorated and organised just how you like it, and you can afford your own tenancy and bills, your own home could be the perfect option for you to explore.

We are always on hand to provide you with housing support if you need it.

With your mates

If you like sharing your time and space with other people, a house share might be the perfect fit for you.

A house share allows you to share the tenancy, bills and chores with other people! You can choose alongside your housemate(s) who you live with, how your home looks, and how you share your space and house-related costs.

What if you want your own front door and your own space but also want the opportunity to come together with neighbours and have help in the background if you need it? Our homes and hubs are a rare, fantastic option if you enjoy your independence and don't need staff to support you around the clock. Support is available in the background; there's a place you can go to ask for help and a place to be with neighbours and friends.

Specialisms and services

• Personal care
• Caring for adults over 65 years
• Caring for adults under 65 years
• Learning disabilities

Is the information correct?

Let us know if the information on this page is wrong and needs to be updated.

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