COVID-19 - Counselling and Emotional Support - Caring For Plymouth

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For the latest COVID-19 information, please refer to either the GOV.UK or NHS websites.

• Citywide
• National

Age UK Plymouth

A shop 'n' drop service for older people plus a phone friend's welfare call to those isolated. Demand for these services is high, but they can be accessed by telephone (9 a.m.-5 p.m.) or by email.

Andy's Man Club

Andy's Man Club is peer-to-peer support for any man over 18. The group meets every Monday evening at 7 p.m. (except bank holidays).

British Red Cross

A specialist service for those people who have suffered a traumatic bereavement or who are suffering from complex grief.

CALM Helpline

Confidential, anonymous, and free support, information, and signposting to men anywhere in the UK.

Devon Mind

If you are feeling anxious and concerned at this time, you can speak to one of our team members by telephone or email.

Hamoaze House

Support for people whose lives are affected by substance use.

Harbour Plymouth

Harbour offers harm reduction advice, treatment, and support around a range of substance misuse issues and problems.

Head Space Plymouth-Colebrook

Help and support people approaching a mental health crisis. Call 07890 257614 between 6 and 10 p.m. each evening.

Jeremiah's Journey

free support to children, young people, and their parents or carers who have experienced or are about to experience the death of someone special. Call 01752 424348 Monday, Wednesday, and Friday from noon to 1 pm.

Livewell South West-Plymouth Options

Plymouth Options is able to provide support via telephone appointment, video consultation, or an offer of computerised CBT. Due to COVID-19, we are not able to offer face-to-face appointments at this time. Make a referral online or email plymouthoptions@nhs.net. If you are not able to refer in this way, we can accept referrals via our phone line at 01752 435419, but there may be a delay due to our limited admin resources.

Macmillan Cancer Support

Support, guidance and information Any pre-booked appointments will now be taking place over the phone; counselling appointments will be made via this method where possible.

Marbles Lost and Found

A general mental health information hub was produced by a Plymouth mental health service user who, by sharing their journey, hopes to help others. Lots of helpful local information and links.  

Memory Matters

Telephone support for people in Plymouth and Cornwall living with dementia.

Moments Café and Memory Matters Dementia Hub

Support is now available via telephone only (Monday to Friday).

Relate Plymouth

We are now offering face-to-face sessions, and we are working in a COVID-safe environment.

SALT (Sexual Abuse Listening Therapy) South West

Listening therapy for female adult survivors of childhood sexual abuse. Some support is also available for close partners or supporters of survivors.

Samaritans of Plymouth, East Cornwall and South West Devon

A webcam counselling service, beginning Monday, March 30th, for individuals and couples, is available on the website.

Simply Counselling

Counselling service for individuals and families affected by domestic abuse.

Sunflower Women's Centre

For women with support needs, including mental health. Will remain open for those who are experiencing a decline in their mental health and wellbeing and who need emergency non-medical support, particularly those linked to domestic abuse.

Age UK National Advice line

Services for anyone over 50. National Advice Line: 0800 055 6112, open every day 8 a.m.-7 p.m. 'Call in Time' telephone befriending service via the website.

Alzheimer's Society

Dementia Connect Support Line for people affected by dementia during the pandemic.

Campaign Against Living Miserably (CALM)

Support for men. The telephone helpline is open from 5 p.m. to midnight each day. Webchat is also available from 5 p.m. to midnight each day (accessed via the website).

CRUSE Bereavement Care National Helpline

Free and confidential one-to-one support for bereaved people; friendship support groups. Call the national helpline for one-off support. Lines open 9:30 a.m. to 5 p.m., Monday through Friday, and 9:30 a.m. to 8 p.m., Tuesday, Wednesday, and Thursday.

FRANK

Free and confidential one-to-one support for bereaved people; friendship support groups. Call the national helpline for one-off support. Lines open 9:30 a.m. to 5 p.m., Monday through Friday, and 9:30 a.m. to 8 p.m., Tuesday, Wednesday, and Thursday.

National Self-Harm Network

Provides crisis support, information and resources, advice, discussions, and distractions. Closely monitored, available 24/7 

Respect Phoneline

A team of friendly advisors who will listen without judgement and offer you honest advice to help stop the use of violent and abusive behaviours. The phone line is open Monday through Friday, and webchat can be accessed via the website.

Shout 

Text 'Shout' to 85258, and a trained Crisis Volunteer (CV) will be available to chat. It is designed to help individuals think more clearly and take their next steps towards feeling better.

Silverline

Free and confidential one-to-one support for bereaved people; friendship support groups. Call the national helpline for one-off support. Lines open 9:30 a.m. to 5 p.m., Monday through Friday, and 9:30 a.m. to 8 p.m., Tuesday, Wednesday, and Thursday.

How to submit an organisation or community group to this website

If you are an organisation or community group and can help people during the COVID-19 pandemic, please complete our online form, and we will add you to this directory.

Submit your offer of help and support 

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This page was last updated on July 11, 2023.