The Help to Claim Service, run by Citizens Advice Plymouth, helps people who need to apply for Universal Credit in Plymouth.

Contacts details

Address:Citizens Advice Bureau
Cobourg House
32 Mayflower Street
PL1 1QX
Telephone number: 0800 1448 444
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Citizen's Advice can help you submit your Universal Credit application form so that you get your payments. 

Advice could include assistance with your online application or help providing evidence like childcare costs.

Our help is tailored to your needs and is available over the phone, online or face-to-face.

A recent study suggests that about a third of people struggle with Universal Credit applications. 

What is Universal Credit?

Universal Credit is a payment to help with your living costs. You may be able to get it if you're on a low income or out of work. Find out more on GOV.UK.

Price: Free
Based: Plymouth
  • Tuesday and Thursdays, 9am to 12.30pm
  • Wednesdays, 1pm - 4.30pm
  • 17 to 25 years old
  • 26 to 64 years old
  • 65+

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